Frequently Asked Questions

Check-in is at 4pm, and check-out is at 11am.

Guests must present a government-issued ID and a valid major credit card at check-in.

You may cancel your reservation free of charge until 11:59 PM (local hotel time) two days before arrival. After this deadline, a fee equal to one night’s room and tax will apply.

For reservations made directly through The Elizabeth, please contact Marriott reservations or call +1-970-490-2600. If the booking was made through a third-party site, any changes must be processed directly through them.

No, The Elizabeth is a smoke-free hotel for the comfort of all guests.

Yes! The Elizabeth is pet-friendly, welcoming up to two pets per room (max 75 lbs each). A non-refundable fee of $75 per stay applies.

Yes, on-site parking is available for $23 per day.

No, The Elizabeth does not provide a shuttle service. However, our team is happy to recommend trusted local transportation providers for group travel. The hotel is located 70 miles from Denver International Airport, and the closest airport is Cheyenne Regional Airport (CYS), approximately 46.5 miles away. Driving directions are available here.

No, electric vehicle charging stations are not available on-site.

We do not offer shuttle service, but we’re happy to recommend trusted local transportation providers.

Yes, all rooms include a desk, providing a comfortable space for work.

The largest rooms accommodate up to four guests. For specific occupancy details, please refer to individual room descriptions.

No, rollaway beds are not available in any of the rooms.

Yes, each room is equipped with a hair dryer.

All rooms include a mini fridge. Microwaves are available upon request.

Yes, The Elizabeth Hotel offers 12 ADA-compliant rooms, including four King Rooms, six Double Queen Rooms, and two Suites.

Several room types include balconies or outdoor spaces, including Terrace King Rooms, Suites, and select Corner Rooms.

Most rooms feature walk-in showers, while the Music Suite and Beer & Bike Suite include soaking tubs.

We offer discounted rates for group reservations of 10 or more rooms. A 15% refundable deposit is required at signing, and at least 80% of the rooms must be filled per night to meet contract terms. Rates and availability vary based on dates, length of stay, and number of rooms reserved, and blackout dates may apply.

We recommend booking 8 to 12 months in advance to secure the best rates and availability. You can reserve earlier, but guests won’t be able to book individual rooms until one year before the event. Rates cannot be quoted without specific dates, estimated room count, and length of stay.

While we can’t guarantee that all rooms will be in the same area, we’ll do our best to accommodate your request based on availability.

Yes, complimentary Wi-Fi is available in all guest rooms and suites, as well as in public areas and meeting spaces.

While there is no on-site spa, we’ve partnered with Woodhouse Spa to offer our guests $20 off any facial, massage, or body treatment during their stay.

Yes, our on-site fitness center is available exclusively for hotel guests.

No, the hotel does not have a pool on-site.

The Elizabeth offers unique on-site dining and bar experiences. The Emporium is a modern American brasserie serving elevated comfort food in a lively setting. Sunset Lounge is a rooftop jazz bar and lounge offering craft cocktails, small plates, and stunning panoramic views of the city. Magic Rat is a live music venue that features a rotating lineup of performances

Yes! High Tea is served at the Sunset Lounge on Sundays from 2–4 PM.

Yes! The Elizabeth features in-room record players, a Vinyl Lending Library, and an Instrument Lending Library.

Guests can borrow instruments from our Instrument Lending Library, including guitars, keyboards, and other selections. Each instrument comes with a case and care instructions, and can be enjoyed in your room before being returned at checkout.

Every room comes with an in-room record player, and guests can browse our Vinyl Lending Library to borrow a selection of records during their stay.

Yes! We offer wedding and engagement packages, along with an on-site wedding planner to help bring your vision to life.

Yes, we maintain a list of preferred florists, DJs, bakeries, and photographers in Fort Collins. We also welcome all vendors with proper proof of insurance.

Your booking includes setup and breakdown of tables, chairs, linens, china, silverware, and glassware. We also provide complimentary banquet table displays. Outside décor from approved vendors is permitted.

Outside catering is not permitted, with the exception of wedding cakes.

Absolutely! Our mixologists can create a custom cocktail for your event.

Photography is allowed in all shared spaces. Please be respectful of other guests. For photography in closed or private spaces, please schedule an associate escort.

We do not have a permanent dance floor, but one can be rented for an additional cost.

Live entertainment is not included in your reservation, but our team is happy to assist in securing entertainment for an additional cost. Please note that only our contracted pianist is permitted to perform on the piano in these venues.

Standard check-in begins at 4 PM, and while we can’t guarantee early check-in, we’ll do our best to accommodate your request. If you need access to your room earlier in the day, especially for wedding preparations, we recommend booking the night before to ensure availability.

Absolutely! We’re happy to distribute generic guest favors at check-in. For personalized favors or favors delivered directly to guest rooms, there is a $4 per favor delivery fee.

The Elizabeth Hotel offers seven distinct event spaces, each designed for memorable gatherings.

The Terrace and Walnut Ballroom are the hotel’s largest venues, accommodating up to 200 guests.

To book a meeting or event at The Elizabeth Hotel, click here.