stairwell at The Elizabeth hotel in Colorado
Scroll to Explore

FAQs

Questions about your upcoming stay at our Fort Collins luxury hotel? See the answers to some of the questions we most frequently receive.

Q: What time are Check In and Check Out?
A: Check-in: 4pm, Check-out: 11am

Q: What do I need in order to check in to The Elizabeth?
A: Guests must provide a government-issued ID and a valid major credit card for check in.

Q: What is your cancellation policy?
A: Cancellations must be received by 3 pm Mountain Time two days prior to arrival to avoid the fee of one night’s room and tax.

Q: I need to make a change to my reservation. Who should I contact?
A: To make changes to a reservation booked directly through the hotel, please contact Marriott reservations or call the hotel at +1-970-490-2600. Reservations booked through a third party may require all changes to be processed through that party.

Q: Do you provide ADA-compliant accommodations?
A: Yes, we have 12 ADA Rooms - 4 King Rooms, 6 Double Queen Rooms and 2 Suites

Q: Does the hotel allow smoking?
A: No. For the comfort of our guests, smoking is not permitted within the hotel. 

Q: Are pets allowed at the hotel?
A: The Elizabeth is proud to be pet-friendly. Guests may bring two pets (maximum 75 lbs each) per room. A non-refundable fee of $75 per stay, per room will apply.

Q: Is parking available at the hotel?
A: On-site parking is available for $23/day. 

Q: Do you provide complimentary Wi-Fi?
A: Yes, complimentary wi-fi is available in all guest rooms & suites, public areas and meeting rooms. 

Q: Do you provide transportation from the airport?
A: The hotel is located 70 miles from Denver International Airport and does not provide shuttle service. Driving directions are available on the location page.